Privacy Policy
Accent Windows & Doors ("we," "us," "our") operates accentwindows.ca. This policy explains what information we collect through the site, how we use it, and the choices you have.
Information We Collect
When you submit a quote request or contact form on this site, we collect the information you provide, which may include your name, email address, phone number, project type, preferred timeline, and details about your project.
If you contact us directly by phone, email, or WhatsApp, we collect whatever information you share with us in that conversation.
Automated Information and Session Recording
Like most websites, we automatically collect some technical information when you visit, including your IP address, browser type, device type, and general location.
We use a session recording tool to understand how visitors use our site, for example, which pages get visited and where people click or scroll. This helps us improve the site over time. Session recordings do not capture passwords or payment information.
We also use analytics tools (such as Google Analytics) to understand overall site traffic and performance, and advertising tools (such as Google Ads) to measure how our ads are performing.
How We Use Your Information
We use the information collected to:
Respond to quote requests and contact form submissions
Schedule consultations and provide estimates
Improve our website and services
Follow up about a project you've inquired about
Meet our legal and accounting obligations
Marketing Communications
If you submit a form on this site, we may follow up by phone, email, or text regarding your inquiry. We will not add you to an ongoing marketing list without your consent, in line with Canada's Anti-Spam Legislation (CASL). You can ask to stop receiving communications from us at any time by contacting us directly.
Cookies
This site uses cookies and similar technologies to support analytics, advertising, and session recording. You can control or disable cookies through your browser settings, though some site features may not work as intended if you do.
How We Protect Your Information
We take reasonable steps to protect the information you share with us. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to ask what personal information we hold about you, request a correction, or withdraw your consent to further contact. To make a request, contact us using the information below.
Third Parties
We do not sell your personal information. We may share information with service providers who help us operate the site and our business (such as our analytics, advertising, and session recording providers), who are only permitted to use it to provide that service to us.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Questions about this policy or your information:
Accent Windows & Doors Phone: (437) 383-2106 Email: info@accentwindows.ca Toronto, Ontario, Canada
Terms of Service
Acceptance of Terms
By using this website, you agree to these terms. If you don't agree, please don't use the site.
Use of the Website
This site is provided for the purpose of learning about our services and requesting a quote. You agree to use it only for lawful purposes and not to interfere with its normal operation.
Website Content is Informational Only
The window and door information on this site, including descriptions, styles, and installation methods, is provided for general reference. It doesn't account for the specific structure, code requirements, or condition of your home. An in-home consultation is required before any project-specific recommendations, pricing, or commitments are made.
Quotes and Estimates
Submitting a form on this site is a request for contact, not a binding order or contract. Project pricing, scope, materials, and timelines are confirmed in a separate written quote and agreement provided directly to you before any work begins.
Intellectual Property
The content on this site, including text, photos, and graphics, belongs to Accent Windows & Doors unless otherwise noted, and may not be copied or reused without permission.
Limitation of Liability
This website is provided "as is." While we work to keep information accurate and current, we don't guarantee the site will be error-free or uninterrupted, and we aren't liable for any damages arising from your use of the site. This does not affect any warranty or guarantee provided separately as part of an actual signed project agreement.
Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable within it.
Changes to These Terms
We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.
Contact Us
Accent Windows & Doors Phone: (437) 383-2106 Email: info@accentwindows.ca Toronto, Ontario, Canada